YOLO WORK
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[Recruiting customer support members to connect overseas and Japan!] Experience in the hotel aviation industry is welcome/

IT / Telecom / Internet›Telecommunications›Other

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Salary

Monthly 233,000JPY–298,000JPY

Commuting allowance: Full

Location
Tokyo(新宿)
Working Hours
09:00:00〜18:00:00
Early MorningMorningLunchAfternoonEveningMidnight
Japanese Level
Business conversation level
Employment Type
Full-time
Promotion to Full-Time2 Days Off a WeekFull Training ProvidedCertification Support Available

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Posted: 2025/11/24

Job Description

■For foreigners living in Japan, you will be responsible for customer support and shipping processing services for Wi-Fi routers and SIM services. While gradually improving work knowledge, they are also responsible for telephone support.

■Make inquiries (email/chat) about products. Change of accommodation and address, check whether overseas models can be used in Japan, communication speed, return methods, etc. It handles 60 emails and 10 chats per day. We will proceed while cooperating with other employees and part-time workers.

■The order details from the customer are converted to Japanese and the shipping procedure is carried out. Describe the time of arrival of the product and the place of stay in Japan. We are also responsible for packaging and shipping products.

~ The number of top users in Japan in the telecommunications business for foreigners! Expanding our global business! ~

[Business description]

■Telecommunication business for foreigners living in Japan

■SIM card sales/WiFi rental service for tourists visiting Japan

■Wifi rental service for Japanese people traveling overseas

[Our Vision]

Open and Global Company

~Towards a future where there will be no boundaries between the world and Japan~

We aim to be the company that is the most open to the world in Japan. The ideal world we think of is a world where people of all nationalities, races, and languages can live without inconvenience anywhere in the world other than the country where they were born and raised. Realizing globalization in the true sense of the word without being bound only by current travel and communication is our concern.

[Company Culture]

There are many employees who grew up in various countries, cultures, and religions, and it is a culture that respects diversity.

Location

Tokyo新宿区西新宿1丁目3−13 zenken plazaⅡ 6FJapanese onlyMAP

Required Japanese Level

Business conversation level

Details

Working Hours
09:00:00〜18:00:00
Salary / Commuting Allowance
Monthly 233,000JPY – 298,000JPY
Commuting allowance: Full
Minimum Working Days5+ days/week
Minimum Hours per Day8+ hours/day
Trial Period3 months
Salary RaiseNo
InterviewOnline interview
Visa SupportNot specified
Dormitory / Company HousingNot specified

About Residence Status

Accepted residence statuses

Not yet specified for this job

Only applicants with a residence status that allows them to work in Japan can apply (restrictions may vary by company).

See more job tags

workplace environment

Foreign Staffs Employed

Selection Process

Apply
Document Review
Interview Scheduling
Interview
Hired

Interview: Online interview

[Recruiting customer support members to connect overseas and Japan!] Experience in the hotel aviation industry is welcome/|株式会社er agent