Bilingual Chinese & Japanese Speakers Wanted! Call Center - Flexible Schedule from 3 Days per Week

【Employment Type】

Part-time / Contract Employee

【Work Period】

Employment Duration: Long-term

Start Date: Flexible

Contract Renewal: Yes

Renewal Interval: Every 3 months

【Shift Details】

3-5 days per week, full day shifts

9:00 AM - 6:00 PM (60-minute break)

Fixed shift / Overtime is basically not required

【Training】

Start date can be adjusted to your preference / Training is approximately 1 week, 9:00 AM - 6:00 PM

First day: approximately 5 hours between daytime and evening, flexible timing / Same salary during training / Onboarding training provided (training allowance: ¥3,000)

【Salary】

Year-end bonus provided / Advance salary payment available / Transportation allowance (monthly cap: ¥26,000 *subject to company regulations)

This is a multilingual call center position where you will support inquiries from various companies and organizations using Chinese and Japanese.

【Specific Job Duties】

Provide customer support following manuals, talk scripts, and FAQs.

Phone calls are typically 2-3 per hour at most.

During downtime, you will also handle email checks and data entry tasks.

No quotas required.

【Examples of Inquiries】

・Inquiries regarding system failures at IT companies and manufacturers

・Inquiries related to hotel reservation systems

・Cable TV subscription support

For government-related inquiries, you will provide three-way call interpretation

【Types of Companies and Organizations Handled】

We handle inquiries from various companies and organizations including IT companies, manufacturers, food companies, hotels, telecommunications companies, cable TV companies, real estate and housing companies, job listing platforms, and local government offices.