【Nagano | Guide pour les touristes étrangers】Utiliser l'anglais et le chinois au bureau d'information de la station de ski

Position: Ski Resort Information Staff

■Job Description

You will assist customers at the information counter located at the entrance of a large restaurant within the ski resort.

Main duties include guiding customers to bus stops (buses operate approximately every 15 minutes to move around the ski resort), assisting with lift ticket and ticket purchases, and handling currency exchanges.

■Daily Flow

The morning begins by guiding customers who have arrived at the ski resort to bus stops and ticket sales counters.

During the day, you will respond to directions and ticket-related inquiries, and in the evening, you will mainly guide customers to return bus schedules and boarding locations.

■Working Together

Multiple foreign staff members work here. There are also intern student staff.

■About Our Customers

Most customers who visit are tourists from overseas. From December to March, approximately 80% of customers are foreign visitors even on weekdays.

Many come from Australia, and we also have customers from China, Taiwan, and Hong Kong.

▼Niveau de langue japonaise requis

Le japonais est utilisé pour expliquer les cartes aux clients japonais et pour la communication entre le personnel. Une capacité de conversation quotidienne est suffisante (objectif : niveau N3).

Comme il y a des situations où vous devez vérifier les cartes et les affichages de guidage, nous recherchons quelqu'un qui peut lire et écrire, y compris les kanji.

■Compétences linguistiques

Ceux ayant une expérience du service à la clientèle en anglais, ceux qui parlent le chinois (bienvenue)